Frequently Asked Questions
Everything you need to know about India's first caffeinated personal care brand.
Are mCaffeine products natural and safe to use?
Yes, all our products are PETA-certified, 100% vegan, and cruelty-free. They are also free from SLS, parabens, and silicones, making them safe for all skin types.
How long does it take for my order to be delivered?
Standard shipping usually takes 3-5 business days for metro cities and 5-7 business days for other locations across India.
What is your return and refund policy?
We offer a 5-day return policy for damaged or defective products. Please ensure the product is unused and the original packaging is intact to process your request.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pincodes. You can also choose from various prepaid options including UPI, Credit/Debit cards, and Net Banking.
How can I track my order?
Once your order is shipped, we will send a tracking link to your registered email address and mobile number via SMS.
Is the caffeine used in the products beneficial for the skin?
Absolutely! Caffeine is a powerful antioxidant that helps in skin toning, reducing puffiness, and fighting free radicals for a healthy glow.