Returns and Exchanges Policy

At mCaffeine, we strive to ensure your grooming routine is nothing short of refreshing; however, if you are not satisfied with your purchase, we offer a hassle-free 15-day return policy for unused and unopened products. Please ensure the original packaging and tags are intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Log into your account and visit the 'My Orders' section to select the items you wish to return within 15 days of delivery.

• 2.
  Quality Check

  Ensure the product is unused, unopened, and in its original caffeinated packaging with all seals and invoices intact.

• 3.
  Pickup and Inspection

  Our courier partner will schedule a pickup from your address, and the item will undergo a quality inspection at our warehouse.

• 4.
  Refund Processing

  Once approved, your refund will be credited to your original payment method or mCaffeine wallet within 7-10 business days.